Call out thanks to the service guys at Ketelsens campers.

accunlmtd
Newbie RV’er

Posts: 10

Call out thanks to the service guys at Ketelsens campers. May 14, 2015 19:03:03 GMT -5

Quote

Post by accunlmtd on May 14, 2015 19:03:03 GMT -5

Our first major trip, and we had a bunch of issues. Fridge wouldn't cool after 10 hours on LP. We were Walmart camping the first night. In the morning, I called Ketelsens, where we bought it. Don in service walked me thru it. What happened was when we had our new trailer walk through, the instructor assumed too much. He didn't cover how the Flag valve worked. I had the wrong LP tank on. Don spent a long time on the phone going over other questions I had about the different systems. Our previous experience was a Coleman pop-up. All these new features are something we never had before. And the manuals are..... Well pretty much worthless.

So a big time thanks to the Ketelsens service guys.

johnr Professional RV’er Posts: 1,298	Call out thanks to the service guys at Ketelsens campers. May 18, 2015 7:01:22 GMT -5 Quote Select Post Deselect Post Link to Post Back to Top Post by johnr on May 18, 2015 7:01:22 GMT -5 Glad to hear you're working through things!
	2013 Durango 325RL; 2006 Turbo Diesel Dodge Ram 3500 Dually;

bombo Newbie RV’er Posts: 3	Call out thanks to the service guys at Ketelsens campers. Jun 15, 2015 5:59:50 GMT -5 via Tapatalk Quote Select Post Deselect Post Link to Post Back to Top Post by bombo on Jun 15, 2015 5:59:50 GMT -5 I've had the pleasure of working with Don on some warranty work too. He's very good to work with!

Call out thanks to the service guys at Ketelsens campers.

Post by accunlmtd on May 14, 2015 19:03:03 GMT -5

Post by johnr on May 18, 2015 7:01:22 GMT -5

Post by bombo on Jun 15, 2015 5:59:50 GMT -5