Main Awning Worked Around Christmas, Now Will Not Extend

Our main awning on our 2021 Durango Gold G391RKQ will not extend. On the One Control pad it shows the word 'extending', but the awning is not physically extending. The awning worked fine during Christmas camping. Went out to open the awning here in early February, not extend. Have spent considerable time on the phone with Lippert tech. Lippert concluded there is a 06 and 08 fault. Have reset the Unity X4, no change. Have changed the amp setting for the awning in theOne Control pad, awning not extending. Why would the awning not extend just about 7 weeks after it worked properly? Has anyone experienced this? Remedies? Appreciate any help/ideas. Thank you.