Gold 383RLQ Slide Rails

Anyone had a problem with the gear type 16 foot slide rail jumping a tooth (or more) on one side? At least I believe it may have jumped. Yesterday upon returning home, while opening the slides I heard an unusual noise. Stopped the process and reversed the slide. Climbed inside to find the closet door in the dining room area opened up during travel and the open door caught the slide as it was opening. Probably not one of the best engineered designs for a clost door. Now the slide is approximately 1" less extended on that side compared to the other end. I've tried watching you tube video's but haven't found one yet that tells me how to get that half of the slide adjusted back out.