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Post by lovegolf44 on Jan 18, 2022 7:28:38 GMT -5
Just had some service one at a dealership to replace a leveler strut and slide piston from a hydraulic leak we noticed. When I got my camper back I put it in storage and never extended the slides (I did try them at the dealership before I took the camper home and seemed to be ok but extended them from being outside, not inside the camper) and saw that the molding and particle board was coming out from the wall. Seems the slide they did the work on is no longer level or something and it's pulling the wall away whenever I open the slide. I looked underneath and noticed a bracket one one of the rack and pinion bars seems bent, that is, not vertical and at an angle. I've notified the dealership but haven't heard back. This happened AFTER I brought my camper in for the hydraulic repairs. I'm already $3600 into this and I'm going to be insistent with the dealership this isn't my problem. Anyone have this issue with the dining room slide on their 356RLT? Mine's a 2019.    |
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Post by laknox on Jan 18, 2022 11:47:56 GMT -5
Man, that sucks. Keep us updated, please.
Lyle
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Post by jfspry58 on Jan 19, 2022 12:08:36 GMT -5
Looks like pretty serious damage. I would definitely try to hold the dealer/repair shop liable if it were not like that before, but I’m not sure I would be very confident in having the same shop doing the repairs that did the initial damage. I also don’t know if KZ would give any input or if they could exert any influence on the dealer. As Lyle said, please do keep us updated. Good luck!
Jay
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Post by Edd505 on Jan 20, 2022 21:33:31 GMT -5
I think your going to find out the slides out of adjustment and dragging on the carpet. Hopefully it's just the trim around the slide that's pulled loose. Still take the awhile to get matching sent to the shop.
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bobnmonica
Seasonal RV’er
2020 GMC Diesel Denali Dully, Durango Gold MBQ 382
Posts: 101
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Post by bobnmonica on Jan 21, 2022 12:48:15 GMT -5
If they worked on that slide and did not verify the slide adjustment it is on them. It sucks
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Post by lovegolf44 on Jan 25, 2022 14:59:38 GMT -5
I'm bringing it back to the dealer next month. I can already hear the excuses.  |
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Post by relliott on Jan 27, 2022 13:40:02 GMT -5
I've had issues with that slide on the same year and model DG. I've written about it in another thread, but basically the dealer rebuild the slide ceiling to have a bit of crown to it because they said that water wasn't running off of it properly. They crowned the roof so much that it wouldn't fit into the cutout without the top dragging and ripping seals off of the wall. Fast forward to now..the same dealer has fixed that issue (and had to re-adjust the slide tilt) at their cost, but I still have other issues now that I can't help think are related to their work.
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Post by Chuck on Feb 20, 2022 19:40:28 GMT -5
Yep I had the same problem but not as bad, was able to catch it an dealer repaired correctly for once LOL Kz tech repair slide guide in bedroom at one of the rallies, they had to lift slide an re-attach guide with larger screws .... Safe Travels  Chuck |
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