bubbajames
Newbie RV’er
Been Rv'ing for over 20 years, owned trailers, Class A, Class C, two 5th wheels now.
Posts: 15
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Post by bubbajames on Oct 16, 2021 15:48:49 GMT -5
After several trips using our 2021 Durango Gold 356RLT, I've determined that the faucet is the blame for the situation I'm about to describe. When using the kitchen faucet hot water side, there is not enough flow to kick on the instant hot water. This is when you are hooked up to city water and using your blue sediment filter. This is also without using a PRV outside. Sediment filters already are reducing flow as it is and when you add in a PRV, it further restricts your flow. In order to get hot water in the kitchen we found we have to turn on the sink in the bathroom enough to get the instant hot to kick on. Now, if we were boon docking we wouldn't be using a sediment filter and solely using the pump and wouldn't have this issue. So as you can tell, adding the sediment filter impedes the flow just enough that it impacts the kitchen faucet. Also note, it doesn't impact the shower or bathroom faucet. Therefore, KZ did not do their homework when they spec'd their design when selecting this faucet. When you pay this kind of money for a rig, you expect things to work. I'll be complaining that their engineering department did not design their watering system properly and should replace the kitchen faucet with one with a higher flowrate.
If you have had similar issues, please respond back on this thread as it's important to collect others comments. I work in the airplane industry as an electrical engineer. This should have been discovered long ago and rectified. Unfortunately, I've already had my dealings with the business I've purchased with as well as the customer service at KZ. I suppose if I had to do this all over again, I may have selected another manufacturer as I have no confidence that problems will be satisfactorily handled and the 2yr warranty doesn't apply as it was intended when sold. Thankfully I paid for an extended warranty but you have to demonstrate defect and the warranty company as to accept it... That gets ugly as well and you must pay $100 to participate in the challenge.
Look to other threads I'll be writing regarding the good and bad I've found in my inspection and walk through on my rig. Durango isn't a bad trailer, but you can tell that it was built on a quick assembly line by people that were not observed for quality, little inspection, and while they didn't manufacture many of the products installed, what they chose to install was lower quality which explains the lower cost compared to what other brands of trailers we had considered. The old adage of you get what you pay for definitely holds true.
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Post by 660catman on Oct 16, 2021 15:59:51 GMT -5
We have a 21 Durango D250RES FW and it’s the same thing with our kitchen faucet. Very poor pressure but the spray feature is better. It takes a while for hot water to get there too. We don’t have the instant hot water feature.  |
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Post by Soleman on Oct 16, 2021 16:35:15 GMT -5
We have a 2020 Durango 333RLT & the Kitchen faucet has the least pressure regardless of city or pump operation. We don't have an instant hot water heater so it's less of a frustration to us. I will be disassembling the faucet to remove the restrictor if possible. If not I'll just replace it.
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bubbajames
Newbie RV’er
Been Rv'ing for over 20 years, owned trailers, Class A, Class C, two 5th wheels now.
Posts: 15
|
Post by bubbajames on Oct 16, 2021 21:20:10 GMT -5
Let me know what you find in removing of the restrictor. I did not see a brand name on this faucet and I used to sell plumbing products in my youth... It might be worth sharing. Instant hot is worth it as long as you have water flow that works.
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Post by 660catman on Oct 17, 2021 6:15:31 GMT -5
I was going to look at mine today but I can’t test it as it’s already winterized.
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Post by summertime on Oct 17, 2021 11:16:09 GMT -5
I just purchases a gold 387 FLF and the flow from the kitchen is slower also. I get hot water but for some reason when using tank water the pump turns off and on repeatedly. Pump does not do this with any other fixture. I assume the flow is low enough that the pump builds up enough pressure to shut off for just a split second. Glad I don't typically use tank water as this I fear this would damage the pump. I have the same faucet Weekender posted.
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Post by lovegolf44 on Oct 19, 2021 6:28:24 GMT -5
I have a 2019 356RLT and my pressure at the kitchen sink sucks too. However, I have the regular 12G hot water heater so flow isn't relevant for getting hot water; it's always there. I have the sediment filter and I've tried running water through the camper without the filter and the pressure still sucks in the kitchen sink.
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Post by summertime on Oct 20, 2021 9:30:23 GMT -5
For what its worth... I was looking at mine last night cause like I said earlier, I have enough flow to get hot water but its just very low pressure. Decided to pull the aerator off last night. Well once you remove the hose from the big nozzle if you look in the end of the hose there is another screen. Decided I'd pull that out and see if that helped. Turns out the top side was covered with what I assume is the pieces of the pipe everyone talks about in new units. Wiped that off and cleaned the screen real well and I have pressure there just like my house sink now. The mechanic that did the PDI said they are always full and he always checks them before delivery...apparently he missed one.
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Post by 660catman on Oct 20, 2021 13:12:31 GMT -5
For what its worth... I was looking at mine last night cause like I said earlier, I have enough flow to get hot water but its just very low pressure. Decided to pull the aerator off last night. Well once you remove the hose from the big nozzle if you look in the end of the hose there is another screen. Decided I'd pull that out and see if that helped. Turns out the top side was covered with what I assume is the pieces of the pipe everyone talks about in new units. Wiped that off and cleaned the screen real well and I have pressure there just like my house sink now. The mechanic that did the PDI said they are always full and he always checks them before delivery...apparently he missed one. Great info! I’ll have to try that in the spring now. Camper is in storage. Thanks!! |
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Post by Soleman on Oct 22, 2021 8:52:46 GMT -5
Thanks!
I hope that is the issue with mine as well, I hope to get to that this weekend.
Thanks again!
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Post by midlotexan on Oct 22, 2021 9:58:28 GMT -5
Had the same problem with my first Durango, after we used the fresh water tank. Found some small plastic shards in the screens.
Cleaned it worked fine.
Kirt
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Post by laknox on Oct 26, 2021 10:31:40 GMT -5
G*d forbid they actually rinse out the tanks after cutting all the holes for the fittings...
Lyle
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bubbajames
Newbie RV’er
Been Rv'ing for over 20 years, owned trailers, Class A, Class C, two 5th wheels now.
Posts: 15
|
Post by bubbajames on Nov 14, 2021 10:09:58 GMT -5
Guess I'm gonna take another look at the faucet to see if I can get the aerator off again. I could not see how to disassemble this unit. It's the same tall black kitchen faucet with the spring that secures the head in place as on other trailers. If one of you knows the trick to getting it off could you send me a tip? Much appreciated. I think you're right in that they didn't purge the tanks once they drilled holes and the remnants from the drilling made it's way to the screen and nobody cleaned it out.
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Post by summertime on Nov 17, 2021 12:48:40 GMT -5
Guess I'm gonna take another look at the faucet to see if I can get the aerator off again. I could not see how to disassemble this unit. It's the same tall black kitchen faucet with the spring that secures the head in place as on other trailers. If one of you knows the trick to getting it off could you send me a tip? Much appreciated. I think you're right in that they didn't purge the tanks once they drilled holes and the remnants from the drilling made it's way to the screen and nobody cleaned it out. The whole large "head" comes off the hose. The head itself doesn't disassemble. At least not to access the screen I was referring to in my earlier post. Just grasp the hose in one hand and the nozzle head in the other and unscrew it. Hope this helps! |
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Post by jfspry58 on Dec 13, 2021 13:50:40 GMT -5
I realize I’m late to the party but my wife and I both hated the stock kitchen faucet and sink in our 333. Not only was the pressure poor but the single sink didn’t work well for us either. So… I found a double basin stainless sink online, replaced the faucet with a residential one, and all is well. Jay |
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Post by laknox on Dec 13, 2021 14:58:30 GMT -5
Nice job, Jay! Personally, I =hate= single sinks. Not so much in an RV, as we wash in a basin so we can dump in the black tank, but in a house? NFW!
Lyle
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Post by Soleman on Dec 13, 2021 19:49:30 GMT -5
Definitely nice job!
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Post by Edd505 on Dec 14, 2021 23:36:37 GMT -5
For what its worth... I was looking at mine last night cause like I said earlier, I have enough flow to get hot water but its just very low pressure. Decided to pull the aerator off last night. Well once you remove the hose from the big nozzle if you look in the end of the hose there is another screen. Decided I'd pull that out and see if that helped. Turns out the top side was covered with what I assume is the pieces of the pipe everyone talks about in new units. Wiped that off and cleaned the screen real well and I have pressure there just like my house sink now. The mechanic that did the PDI said they are always full and he always checks them before delivery...apparently he missed one. Or it collected more, the systems are full of cr*p that gets into the tank and moves on. |
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Post by bkosgrl1 on Mar 17, 2022 14:57:15 GMT -5
After several trips using our 2021 Durango Gold 356RLT, I've determined that the faucet is the blame for the situation I'm about to describe. When using the kitchen faucet hot water side, there is not enough flow to kick on the instant hot water. This is when you are hooked up to city water and using your blue sediment filter. This is also without using a PRV outside. Sediment filters already are reducing flow as it is and when you add in a PRV, it further restricts your flow. In order to get hot water in the kitchen we found we have to turn on the sink in the bathroom enough to get the instant hot to kick on. Now, if we were boon docking we wouldn't be using a sediment filter and solely using the pump and wouldn't have this issue. So as you can tell, adding the sediment filter impedes the flow just enough that it impacts the kitchen faucet. Also note, it doesn't impact the shower or bathroom faucet. Therefore, KZ did not do their homework when they spec'd their design when selecting this faucet. When you pay this kind of money for a rig, you expect things to work. I'll be complaining that their engineering department did not design their watering system properly and should replace the kitchen faucet with one with a higher flowrate. If you have had similar issues, please respond back on this thread as it's important to collect others comments. I work in the airplane industry as an electrical engineer. This should have been discovered long ago and rectified. Unfortunately, I've already had my dealings with the business I've purchased with as well as the customer service at KZ. I suppose if I had to do this all over again, I may have selected another manufacturer as I have no confidence that problems will be satisfactorily handled and the 2yr warranty doesn't apply as it was intended when sold. Thankfully I paid for an extended warranty but you have to demonstrate defect and the warranty company as to accept it... That gets ugly as well and you must pay $100 to participate in the challenge. Look to other threads I'll be writing regarding the good and bad I've found in my inspection and walk through on my rig. Durango isn't a bad trailer, but you can tell that it was built on a quick assembly line by people that were not observed for quality, little inspection, and while they didn't manufacture many of the products installed, what they chose to install was lower quality which explains the lower cost compared to what other brands of trailers we had considered. The old adage of you get what you pay for definitely holds true. |
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Post by bkosgrl1 on Mar 17, 2022 14:59:32 GMT -5
Take the head off the faucet and look at the top piece thats still attached. There is a screen in there. Take it out to see if there is a bunch of sediment in it. Rinse it out and you should be good to go!
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