We just bought a 2020 Connect and cannot find information on the CONNEX television that came installed. Specifically, we cant get it to read the videos on the external HD via the USB connection. Anyone else have this eissue? have a manual for operating the tV? or know how to fix it? Came across the issue becasue the cable would not work on the trailer either...later found out if i run the cable directly from the campground to the television then it worked!