Going to purchase NEW KZ Connect C201 RB LT 2019

just1boo
Newbie RV’er

Posts: 11

Going to purchase NEW KZ Connect C201 RB LT 2019 Aug 24, 2018 14:02:10 GMT -5

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Post by just1boo on Aug 24, 2018 14:02:10 GMT -5

I too have been around big and small brand trailers. I have seen people with 150000$ airstreams with issues. They are built to be light weight and just bouncing down the road stuff rattles loose or comes apart. we currently own a 2018 Connect 281bh and absolutely love it, and the dealer we purchased it from. we had a bunch of minor issues with ours which all have been fixed. the first issue we had was on our drive home after we picked up the trailer, the access cover for the fridge flew off because of the rivets holding it on being defective ( the dealer immediately sent us a new door) and ordered the new frame to replace the rivets. Another issue was on our second trip out a screw fell out of some where and dug a hole in the floor when we opened the slide (KZ replaced the whole floor only thing they wanted was to have the screw.) on our third trip the plumbing under the sink wiggled loose so it was dripping water I fixed that myself quickly with the turn of a wrist.

my only advice is carry tools and always inspect so little problems like leaky sinks don't become big issues like rotten floors.

I too am actually curious about the bedroom vent and adding a fan or fantastic fan I keep forgetting to ask if the power is up there. Enjoy the new rig again we love ours and its a big monster but tows very nicely behind our half-ton truck.

Chuck
Professional RV’er

Ford F350 CC LB DW 4x4 Amateur Radio call W5KAV

Posts: 3,311

Going to purchase NEW KZ Connect C201 RB LT 2019 Aug 25, 2018 14:16:35 GMT -5

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Post by Chuck on Aug 25, 2018 14:16:35 GMT -5

mrcamper

As you say no trailer is perfect, but when you have a manufacturer stands behind their product like Kz is willing to do,

then you feel that you have bought into a product an company that you can trust ...

First may I say the dealer is the most important part of your buying a trailer, be it a TT or a 5th wheel the dealers

service department is paramount in buying your home on wheels ... As we found out the sales department at our dealer

was great, knew allot about are 5th wheel, the RV Tech from the dealer was also very knowledgeable about our 5th wheel ...

But when calling to make an appointment about a problem that came up we were told the 1st emergency appointment

would be three months away at the soonest ...

Now the good part, we called Kz customer service an the told us that Kz was not on the hook for the 1st year on such

things a the furnace, dishwasher, water heater, TV, stove etc, in other words appliances ... But Kz gave us the direct

number to the vender who was responsible for the furnace that had gone out, we called the vender an they steered us

to another RV dealer near by who fixed our furnace in three days ... Even thought Kz was not on the hook they still helped

up get the service we needed an checked back to see that we were taken care of ....

At last years rally an this years Kz rally Kz Techs repaired not only what was on the owners repair list but numbers of other

things that they found wrong without question ... Kz stated last year an this year they stand behind their product 150 percent

an have proved it to us time after time in word an deed ...

We have had some other repairs done at the factory this past week, again they went well above what was needed with things

that we had done not a defect of manufacturing the unit ... Such as fixing door hinges on pantry door that I had bent

(don't ask LOL) I ask to change out out the "O" ring in kitchen fosset, they change not only the 'O" ring but new fosset ...

Our slide topper came loose an pulled out screws from slide, they ordered new slide topper to be installed buy a dealer of my

choosing, they also authorized a repair the slide were the screws pulled an have new slide topper installed at no cost to us ...

Again it's only small things but the stood behind such a fix them without asking

Safe Travels

Chuck

Last Edit: Jan 15, 2019 13:18:49 GMT -5 by Chuck

Ford F350 CC LB DW 4x4 Amateur Radio call W5KAV

mrcamper
Newbie RV’er

Posts: 15

Going to purchase NEW KZ Connect C201 RB LT 2019 Jan 12, 2019 21:42:22 GMT -5

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Post by mrcamper on Jan 12, 2019 21:42:22 GMT -5

Chuck

That's the biggest reason we purchased a KZ. " the manufacture that stands behind their product" we were going back and forth with all different kinds models in the KC line (Connect Lite) We finally made the decision when we found one (Connect 201 RB) in Paducah Kentucky. It was at a fantastic dealer. We had many phone conversations with them, and they were really great to work with. We went from St. Paul Minnesota to Paducah Kentucky to pick it up late last fall. When we got there, they set it up in the campgrounds for us and we tried everything. Then we made a list of what was needed to be taken care of. The next day they took the trailer back and took care of everything including putting the extras on it that we wanted to purchase with it. The dealer even Re-winterized everything. Then we traveled back to St. Paul Minnesota, and put it in storage, put a cover on it. And like all Minnesotans we are waiting for spring !!! We added a slide-out cover and a smart plug. We had every option we can get with it including all three of the packages that KZ offers. The only thing we don't have is rooftop Solar. But we have a Zamp 140W portable Solar. And we have a champion 3400W generator. The dealer was a breath of fresh air to work with after the ordeal we had with the others. We're looking forward to enjoying our camper and the memories we can make. Matter of fact, there are a lot of people that have helped us with making the decision off of this KZ forum. We just purchased the best soft start for the air conditioner ( a company in Pennsylvania ). I will have to set up my hitch different. It was set up for the other trailer. I'll do that in the spring.

I'd like to thank all the people that PM me and gave me advice. It was well appreciated, and a big part in my decision.

Thanks everyone

mr camper