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Post by lrhogusa on May 29, 2018 9:55:34 GMT -5
I wish I knew how to get replacement parts for my Durango 1500 Emailing customer support gets me no replies.
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Post by lynnmor on May 29, 2018 10:30:59 GMT -5
KZ builds the basic box atop the frame and the cabinets, most everything else is purchased items available at numerous places.
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Post by Chuck on May 29, 2018 12:28:38 GMT -5
lrhogusa if you read your owners manual for your 1500 it states to contact your selling dealer for any parts needed ... If your selling dealer like some folks on here bought 1000's of miles call the closest Kz dealer to you an order parts ... Sorry to say if it's a warranty issue then unless your 150 miles away from home you must take it back to the selling dealer in most case's to get repairs ... Some but not all from what owners have posted here will order parts for you under warranty an let you install such ... If it a major part like a cabinet I would let the dealer install such to make them responsible if it falls off the wall or a door falls off, if you do it then your on the hook an responcable for it any anything it brakes when it falls Ugh !!! As lynnmor stated most everything else is purchased items available at numerous places an there are even RV junk yards around the country that have many parts as well ... Safe Travels an good luck  Chuck |
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Post by unhappyaz2019 on Mar 14, 2019 16:44:52 GMT -5
I wish I knew how to get replacement parts for my Durango 1500 Emailing customer support gets me no replies.
call 800-768-4016 ext#312 |
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Post by Edd505 on Mar 14, 2019 21:12:29 GMT -5
I wish I knew how to get replacement parts for my Durango 1500 Emailing customer support gets me no replies.
call 800-768-4016 ext#312 That's not KZ's number Taylor @ 866-472-5460 Option #2 |
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Post by lrhogusa on Jul 27, 2019 11:05:59 GMT -5
Thanks everyone for the help. The AC-Fireplace switch in the galley cabinet next to thermostat was bad. Replace switch, everything is good.
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mhom
Newbie RV’er
Posts: 18
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Post by mhom on Aug 2, 2020 23:25:12 GMT -5
I get my stuff from either Amazon or Ebay
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Post by Chuck on Aug 21, 2020 14:56:08 GMT -5
I have to say in allot of case's but not all Amazon or ebay is higher priced than some dealers Ugh !!! People buy from a dealer or a parts warehouse list them on ebay for higher price an change way to much for shipping in some but not all case's ... A couple of owners here on the form have found that calling around r doing a search on the web fines as well cheaper price then Amazon, not saying there isn't good deals on such, just look around before buying you might be surprised .... One case in point, I looked at a amateur radio on Amazon, was listed a best price with free shipping for $340, call local amateur radio store an got same radio for $275 with free shipping next day ... Safe Travels Chuck |
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Post by Edd505 on Aug 23, 2020 23:04:09 GMT -5
Any where beside Camping World
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Post by Chuck on Aug 30, 2020 13:42:03 GMT -5
Any where beside Camping World |
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