campinglife
Welcome to the form, Kz is committed to owners an the trailers they built, their guilty is as good if not better
than any high end trailer MFG that you might see an in my mind you get more bang for the buck with Kz ...
But remember that your trailer is like an earthquake going down the road at 60mph an things do brake an come loose
with any trailer ...
But most an I will say it again an you will hear it many times, make sure you buy from a good dealer who will take
care of you an your trailer !!!!
Be aware that allot of Kz dealers but not all will not do any warranty work on your trailer unless you buy from them,
this is with most brands ... In the case Kz warranty Kz unless used will take care of the warranty on the trailer
itself for two years,
but they will not take care of the appliance's for the first year, that is on the MFG of the appliance.
However they will take of the appliances after the first year along with the unit it's self ...
So if you are over 150 miles from home Kz Customer service (KZ CS) will steer you to a dealer who will repair your unit
under warranty, it may not be close in some case's since Kz dealers in some states are far an few between ...
Kz would rather you go thought you dealer for warranty work, this is why it is important to pick a good dealer who
will help you with such .... It is again very important that you do a very good PDI (I can't say it enough) so that any
repairs done at the time get fixed ... During the spring an summer it may take two or three months to get your unit
back into the dealer for repairs after you leave the dealers lot ...
Now sawing the above statement make sure you read my Post Deliver Inspection (PDI) list when going to buy your new
trailer, no matter if it's a Kz brand or not !!!! DO not sign anything an have repairs done that were found during your PDI
before signing your life away ...
kzfamilyforum.com/thread/1903/pdi-listIf the dealer/sales person states that you must sign before repairs are done walk away, deposits are ok as long as they put
in writing that they will refund your money if they do not do what is promise, both with upgrades an repairs done while
doing your PDI
Hope this helps allot an dozen't scare the pants off you
Chuck
