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Post by eabjr3444 on Aug 14, 2012 11:38:29 GMT -5
I have a 2006 New Vision. I have rotten wood around my slides. I can not see where water is coming from. Have no clue how to fix. Anyone having same issue? I want to replace rotten wood but not till leaks are fixed. Mushrooms constantly grow on walls where slide touches. Any help would be appreciated!
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Post by kzcservice on Aug 17, 2012 8:33:22 GMT -5
Hello Sir,
Would you please give me a call sir so we can try to assist you with your problem at 866-472-5460.
Sherley
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Post by shortlance on Aug 17, 2012 12:46:11 GMT -5
Hello Sir, Would you please give me a call sir so we can try to assist you with your problem at 866-472-5460. Sherley A reply like that from KZ is one of the main reasons I chose to purchase a KZ!!!
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patbev
Newbie RV’er
retired law enforcement
Posts: 6
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Post by patbev on Aug 27, 2012 23:18:49 GMT -5
I agree with you. I have owned two other brand and four KZ fifthwheels.KZ has great quality. Few days ago I called KZ with a question and talked with Neal; he answer my question and had a very good knowledge of the product. KZ is still #1 to me.
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Post by ivnurse1 on Aug 28, 2012 14:36:50 GMT -5
Wow! That is awesome customer service. We love our KZ and so happy we chose this brand based on floorplan but were looking due to rave reviews of product.
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Post by bertram on Oct 23, 2012 20:50:34 GMT -5
I am frustrated about the slide leak my 2008 310 KZ Sportsman Bunkhouse has. It took me a while to get the seal from KZ which I finally got resolved. I am now in the process of having my new seal installed and the experienced RV technician I hired just informed me I have rotten wood around all of my slide walls, my slide has a rotten roof, and all the internal walls have rot around the where the slide enters the camper. When I contacted KZ for the first time to discuss the bad seal, they told me the white seals they used around the 2008 model year were a bad batch - they turn gummy and deteriorate. I was told they have now replaced them with a black seal. So if you have a black seal you should be ok. Does anyone have any suggestions. I need help with this mess!!!
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Post by mysticmd on Oct 12, 2016 6:55:05 GMT -5
I have a 2006 New Vision. I have rotten wood around my slides. I can not see where water is coming from. Have no clue how to fix. Anyone having same issue? I want to replace rotten wood but not till leaks are fixed. Mushrooms constantly grow on walls where slide touches. Any help would be appreciated! Does anyone ever read or answer these forum people with their problems? Are members so disgusted with their KZs, no one bothers? Anyone?
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Post by mysticmd on Oct 12, 2016 6:58:23 GMT -5
I am frustrated about the slide leak my 2008 310 KZ Sportsman Bunkhouse has. It took me a while to get the seal from KZ which I finally got resolved. I am now in the process of having my new seal installed and the experienced RV technician I hired just informed me I have rotten wood around all of my slide walls, my slide has a rotten roof, and all the internal walls have rot around the where the slide enters the camper. When I contacted KZ for the first time to discuss the bad seal, they told me the white seals they used around the 2008 model year were a bad batch - they turn gummy and deteriorate. I was told they have now replaced them with a black seal. So if you have a black seal you should be ok. Does anyone have any suggestions. I need help with this mess!!! Did you ever successfully fix your KZ leaks and rotting wood and bad seals? Wondering what has all happened to you , wld love to hear an update. Thank you.
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Post by johnr on Oct 12, 2016 9:19:27 GMT -5
Hi mysticmd, welcome to the group. This thread hasn't been active in 4 years.
I don't think that KZ or Thor monitors this forum at all, so it's simply owners helping owners. If you need help from KZ, you should go through your dealer or contact them directly.
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