|
|
Post by jingle on Jun 16, 2017 12:36:06 GMT -5
Anyone had a problem when hooking up to city water the tank fills then fills up fresh water tank and overflows through fresh water input? I called McClains in Corinth, TX where I bought the unit and they had no idea how to fix the problem. I was told someone would call me back and refer to a local repair facility since it is still under warranty. That was 2 days ago... :-( The manuals have not been helpful either. There must be a valve or switch somewhere that controls this.
The other issue is a tear in the front of the trailer. Has anyone had this problem?
I live in Texas, but am currently in the state of Washington near Bremerton.
Thanks!
Jingle
|
|
|
|
Post by jetzen on Jun 16, 2017 12:42:00 GMT -5
jingle,
first we would need to know what kind of trailer you are having the problem with. |
|
|
|
Post by lynnmor on Jun 16, 2017 14:13:07 GMT -5
The check valve in your water pump may be bad. Try Cycling the pump on and off a number of times to dislodge any debris in it.
If you have a valve to fill the tank from the city water connection, it may be open or faulty. Usually those that have this system have no gravity fill port.
|
|
|
|
Post by Chuck on Jun 16, 2017 15:37:12 GMT -5
jingle As lynnmor stated try cycling the pump off an on a number of times ... I would call Kz Customer service and ask for the nearest Kz dealer, they may steer you to Tacoma RV in Tacoma which is about 30 miles away from you ... Be advise when calling Kz customer service an they steer you toward Tacoma RV they had told me they were backed up and it would take at least a month for an appointment I believe there is also a Kz dealer North near Burlington or Bellingham WA off I-5 If you are headed south on I-5 after next week and still need help or tools we will be home after next Friday, we are off exit 88 on I-5, send me a PM Safe Travels & Don't forget about the Kz Rally this Summer  Chuck |
|
|
|
Post by Edd505 on Jun 16, 2017 18:33:39 GMT -5
The check valve in your water pump may be bad. Try Cycling the pump on and off a number of times to dislodge any debris in it. If you have a valve to fill the tank from the city water connection, it may be open or faulty. Usually those that have this system have no gravity fill port. The over flow on city water is normally the check in the water pump, on a new unit likely a piece of debris from the lines, disassemble and clean. Friend that full times installed ball valves to fix the issue when he got tired of replacing/repairing pumps. |
|
|
|
Post by jingle on Jun 17, 2017 17:59:07 GMT -5
Thank you all for your responses. I will certainly see if it helps to turn the pump on and off and let you know. There is a switch in my outside storage that was turned off. Have no idea what it's for because it is not labeled. There are 2 other switches, one of light and the other for battery. The service guy at McClain's RV Super Store told me to turn it on, but I hesitate to do that since they were looking online to try and solve the problem.
|
|
|
|
Post by Chuck on Jun 17, 2017 23:11:16 GMT -5
jingle Send us a picture of the switch if you can We have allot of smart people here so someone may be able to tell you what it is or is not Safe Travels & Don't forget about the Kz Rally this Summer Chuck |
|
|
|
Post by jingle on Jun 19, 2017 11:22:41 GMT -5
I tried to attach a picture, but I keep getting a message the file is to large.
|
|
|
|
Post by johnr on Jun 19, 2017 12:22:09 GMT -5
What is the year and model of your RV?
|
|
|
|
Post by Edd505 on Jun 22, 2017 12:33:04 GMT -5
Just a guess but is it a switch to turn on the water pump from out side? All 3 of my 5W's had outside switchs
|
|
