|
|
Post by normsandy on Jun 5, 2023 12:00:27 GMT -5
Hello,
How can you tour the factory ?
Thanks
|
|
|
|
Post by wahoo on Jun 7, 2023 9:23:10 GMT -5
Not sure what has happened, KZ in the past has been very responsive. In recent months, emails are not answered and no one answers the phone, voice mail goes without response. I am pretty sure there is no/little moderation on this site, otherwise questions like this would not go unanswered.
KZ is certainly not alone. A primary tenet of customer service is understanding who the customer is and the number of companies who understand this dwindles by the day.
|
|
jlhog
Newbie RV’er
Posts: 25
|
Post by jlhog on Jun 20, 2023 15:48:35 GMT -5
If you call 2 weeks before you arrive they can schedule you a tour. We were planning to do that last weekend, but I forgot to call ahead.
|
|
