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Post by jsquard on Jun 27, 2021 21:12:36 GMT -5
I'm new to KZ. Bought a Durango Gold last fall and had it out for the 2nd/3rd trip this past week. Today as we connected our power through the Hughes Power Watchdog surge protector, after about 6 hours the protector shutdown power, with an error code that states "missing neutral at the coach." It should be noted this might be the first time I've used the protector on this unit. I don't remember last fall, but I did not use it during the second trip of this past weekend. I plan to check with the engineers at the factory tomorrow, but I'm curious if any in this forum use surge protectors with the new(er) Gold units?
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Post by Edd505 on Jun 28, 2021 10:46:24 GMT -5
Start at the electric panel and make sure all wires are tight, neutral should be white. If not there start where the power enters, back of that receptacle all connections tight?
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