LCI One Control basement controller board issues

hubby says no....he wishes. It pops into a mold type thing...

Update:

Called LCI, they explained that there is a way to "move" a function (as in Main Slides) from one spot to another, and they gave us directions on how to do this. We tried it, it didn't work. So we called back. Spoke to a tech, told him exactly what we were doing, and he said it should have worked. Probably more problems with the control receiver than just one broken prong. He recommended buying a new control receiver from KZ so it would be programmed with the correct software, and be just plug and play. We did that. It didn't work. So we called LCI again. Tech told us a couple other things to try. Also, the new unit wasn't "programmed" to what we expected it to be. LCI told us we need to use a thumb drive, dump our program setup onto the thumb drive, swap out the receivers, then reload our program back into the system thru the touch pad inside the RV. That doesn't sound like pre-programmed, plug and play to me. We haven't tried this yet, but this is where we are now...saga is ongoing.

Thanks for the follow up. Yep, probably something went goofy in the brain. The deactivate =activate procedure is going to be a question of mine for the LCI folks at the rally.
I agree, the replacement procedure does not sound like plug and play, but please keep us informed, I wasn't aware you could download your current setup at the touchpad, given my history with tech, I might just D/L a copy of my setup-because you never know.

Well that's disappointing, one would think there would be an icon or something to help with a D/L.
I have to say, our receiver has zero protection as well, and the Ground Control module is sitting right at the front of the upper compartment. I did fabricate protection for all the wiring in the front of the 5th wheel.

Hubby was thinking about an expanded metal perforated plate type cage...overkill probably. His concern though is....will this affect the operation - metal interfering with electronic signal...etc. The other option is a heavy perforated plastic. Perforated because we don't know what kind of heat the receiver might generate. Any input here would be awesome too....??

Since I am lucky enough to have a plastic supply place in town that sells remnants cheap, I will probably get some sheet ABS and doing some forming with the heat gun.

Ok, so here’s what we did. We asked KZ to send us a new receiver, which they did. We thought it would be plug and play, it was not. We then contacted LCI again, they told us we could save our current configuration onto a thumb drive, remove the old damaged receiver, install the new one, then reload our configuration onto the touch pad. Turns out this is pretty easy! Here’s how!


First thing to do, is to download your current configuration from the touchpad inside the RV to a thumb drive using the USB port located at the bottom of the screen (circled in pic below).


Get into the programming section of the system. When you wake up the panel, on the top left where it says onecontrol, you tap on this (see pic where icon is circled, top left) 5 times to get into the back-end programming. A warning message will come up, asking you if you want to continue. Touch yes.



Touch the very left side of the next screen and slide right, like you would do on a cell phone. Then a menu will come up. After the menu appears, plug in the thumb drive into the usb port at the bottom of the touch panel. A message will come up to save current configuration. Touch save. Another window will come up to name the file. Name it whatever you want to. A message will come up on the left to override, ignore it. Touch save again. You can then exit out of the system and remove the thumb drive.


Insert thumb drive into another device to verify configuration file is there.


Then, make sure to turn off the master switch, disconnect the batteries and unplug the RV from power.


To replace the receiver, remove one wire at a time from the old one, to connect to the new one in the identical location. This will ensure nothing gets missed.


Then hook the battery back up, turn on master switch and plug rv back into power.


Reloading the configuration file back onto the system will require two people if it’s done from the touch panel inside the RV. This we found out by talking to the LCI tech.


There is a small black button on the receiver that must be pressed during the process of saving the configuration. See pic below, center top.


So to reload configuration, repeat steps above to get into programming section of the system. Slide left to right to get the menu to come up, then insert the thumb drive into the usb port. A message will pop up asking if you want to load configuration or save. Choose load.

This is when someone needs to be at the installed controller to push that little black button. It should load successfully, and you will get a Finished message when it’s complete.


We didn’t catch this fast enough, and we got two messages that fuse 1 and fuse 2 failed to save. But we chose to load it again, and this time pressed the button and it loaded correctly.


Please note that with our software, we've never been required to enter a password, as I've seen others have. I don't know if this will have any bearing on how to complete this function with other versions of software. Also, you might be able to make this a one person job if you use a phone or portable touch tablet. I just wouldn't know how to do it.

If anyone has any questions, just ask. This worked for us.

Cool! I hope we were detailed enough, I know that there's no documentation anywhere we could find about that little black button!!

Here's another suggestion. Take some measurements of the control panel and have some 10 y.o. with a 3d printer make a protective cage for it. Could even have a hinged cover with a snap closure of some sort so you can access it easily.  Wouldn't surprise me if there's not already a template floating around the web that could be scaled up or down to fit.

Lyle