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Post by kaboom on Sept 3, 2019 23:46:47 GMT -5
Drove 73 miles to the coast looking forward to spending labor day with wonderful friends. Great weather, Good food and relaxing.
Then the dreaded Monday. Pack it all up and head for home.
Well first the check engine light comes on just after hooking up to the RV.
No info on the dash display, just the warning light. Engine seems to be running ok. So we start for home.
During the drive home the truck seems to run ok. Then out of the blue every down shift or up shift resulted in a klunking sound that was getting worse. Almost home but the noise is getting really bad. Started worrying the transmission or drive line was going out.
Make it home and park the RV. While unhooking I notice the rubber dampner pad from the LCI Roto-Flex pin box is laying in the bed of the truck. Well that explains the noise. The rocking pin box head was metal to metal.
Wife opens the front door and noticed the long "Slow-Rise" blinds are lying on the recliners. One bracket was broken and the screws pulled out of both.
Tuesday I take the truck to the dealer and leave it.
I called LCI and was advised that an updated Roto-Flex pin box was now available. It was redesigned due to the issue I was having. It would require pin box replacement. LCI requested Information about the RV and photos. After review they would decide what action to take.
I contacted Slow-Rise and they advised that only two bracket we're not enough for the 73" blinds. They recommend 5 brackets. So I ordered the parts I need to make the repair. I'll check all the other blinds.
Later in the day the dealership called and advised my truck was ready. It turned out to be the DEF tank heater. This is the second heater in 38,000 miles. At least it was replaced under a special component warrant.
We have a trip planned for the end of September. I can do without the blind but need to get the hitch issue resolved.
So check your blinds for proper number of brackets and check the screws. If you have a LCI Roto-flex pin box made before 2017 you may want to contact LCI to see if yours is the updated version.
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Post by laknox on Sept 4, 2019 10:14:04 GMT -5
Drove 73 miles to the coast looking forward to spending labor day with wonderful friends. Great weather, Good food and relaxing. Then the dreaded Monday. Pack it all up and head for home. Well first the check engine light comes on just after hooking up to the RV. No info on the dash display, just the warning light. Engine seems to be running ok. So we start for home. During the drive home the truck seems to run ok. Then out of the blue every down shift or up shift resulted in a klunking sound that was getting worse. Almost home but the noise is getting really bad. Started worrying the transmission or drive line was going out. Make it home and park the RV. While unhooking I notice the rubber dampner pad from the LCI Roto-Flex pin box is laying in the bed of the truck. Well that explains the noise. The rocking pin box head was metal to metal. Wife opens the front door and noticed the long "Slow-Rise" blinds are lying on the recliners. One bracket was broken and the screws pulled out of both. Tuesday I take the truck to the dealer and leave it. I called LCI and was advised that an updated Roto-Flex pin box was now available. It was redesigned due to the issue I was having. It would require pin box replacement. LCI requested Information about the RV and photos. After review they would decide what action to take. I contacted Slow-Rise and they advised that only two bracket we're not enough for the 73" blinds. They recommend 5 brackets. So I ordered the parts I need to make the repair. I'll check all the other blinds. Later in the day the dealership called and advised my truck was ready. It turned out to be the DEF tank heater. This is the second heater in 38,000 miles. At least it was replaced under a special component warrant. We have a trip planned for the end of September. I can do without the blind but need to get the hitch issue resolved. So check your blinds for proper number of brackets and check the screws. If you have a LCI Roto-flex pin box made before 2017 you may want to contact LCI to see if yours is the updated version. One more reason to buy a used, pre-2007 truck; no DEF b.s. to deal with. I assume the blinds were aftermarket, so it makes me wonder if they were shipped with the proper # of brackets to begin with. Same with instructions. There =should= be something stating that blinds of X inches need Y brackets. Hitch issue; LCI, 'nuff said. At least they're acknowledging the issue. Hope they come through with a new pin box. (cynic mode=off) Sure hope you get things fixed up in time for your trip. Lyle |
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Post by kaboom on Sept 4, 2019 10:59:37 GMT -5
No doubt the pre DEF trucks would not have my issue.😀
The blinds were factory installed by KZ. I think the mounting screw length of 3/8" is also part of the problem. But that maybe the longest screw that can be used. I'll have to take some measurements.
Yes I hope I can get the pin box shipped no later than Sept 12th. Our plan is to leave on the 22nd. The RV spaces are non refundable if you want a spot guarantee the following year. At check out you reserve for the following year or go on the list of those waiting for an opening. That could take years for an opening.
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Post by Edd505 on Sept 4, 2019 20:35:09 GMT -5
Can you get some pictures of the old pin box. I have a 17 and have no issues with more than weekend miles (we 3/4 time) If the is an issue it would be nice to know. The truck issue is the bow tie up front.  |
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Post by kaboom on Sept 4, 2019 23:20:57 GMT -5
Can you get some pictures of the old pin box. I have a 17 and have no issues with more than weekend miles (we 3/4 time) If the is an issue it would be nice to know. The truck issue is the bow tie up front. I could add a photo however you can not see the difference. An older and updated version of "roto-flex" pin box's look the same. The difference is that the updated version has two metal rods welded in. The rubber dampner is molded to fit over the rods. The combination holds the rubber in place, at least that is how it was explained over the phone. When I talk to LCI again I'll ask for the date they changed to the updated version. |
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Post by kaboom on Sept 5, 2019 12:49:29 GMT -5
Can you get some pictures of the old pin box. I have a 17 and have no issues with more than weekend miles (we 3/4 time) If the is an issue it would be nice to know. The truck issue is the bow tie up front. Talked with LCI today and a replacement pin box is ordered. Hopefully will see it in 10-15 days. edd505. They changed the design in 2017. So the technician advised to call them with the build date of your pin box. Should be on the pin box sticker/decal. |
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Post by Edd505 on Sept 5, 2019 19:36:08 GMT -5
Can you get some pictures of the old pin box. I have a 17 and have no issues with more than weekend miles (we 3/4 time) If the is an issue it would be nice to know. The truck issue is the bow tie up front. Talked with LCI today and a replacement pin box is ordered. Hopefully will see it in 10-15 days. edd505. They changed the design in 2017. So the technician advised to call them with the build date of your pin box. Should be on the pin box sticker/decal. Thanks for the info, I'll give them a call. |
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Jeff
Newbie RV’er
Posts: 22
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Post by Jeff on Sept 14, 2019 23:56:09 GMT -5
Best of luck getting it all done.
I did not get a diesel truck as the DEF systems and sooting issues as a result of those systems seem to be an issue for the big three on their diesel trucks the last few years. So plan to wait while they get the issues ironed out.
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Post by kaboom on Sept 15, 2019 14:30:50 GMT -5
Update, LCI came through and a replacement pin box has shipped. 👍
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Post by rvdude on Sept 16, 2019 1:46:26 GMT -5
Hope you get everything taken care of in time for your trip at the end of the month.
I like my 2009 PRE DEF Silverado 3500. I hope to have it for many more years as I don't want to have to deal with DEF.
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Post by lynnmor on Sept 16, 2019 3:54:02 GMT -5
I like my DEF equipped truck. I understand that the manufacturers were able to tune the engine for better performance and let the exhaust system take care of emissions downstream. I'll take the better performance and cleaner exhaust before the older generation of diesels any day, even if it means pouring in a fluid once or twice a year and the possibility that the system might need a repair.
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Post by laknox on Sept 16, 2019 10:23:25 GMT -5
Hope you get everything taken care of in time for your trip at the end of the month. I like my 2009 PRE DEF Silverado 3500. I hope to have it for many more years as I don't want to have to deal with DEF. 2009? Last I knew, the D'max used DEF after 2007.5. The LBZ was the last non-DEF engine, AFAIK, which was discontinued in late 2007. Lyle |
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Post by laknox on Sept 16, 2019 10:25:07 GMT -5
I like my DEF equipped truck. I understand that the manufacturers were able to tune the engine for better performance and let the exhaust system take care of emissions downstream. I'll take the better performance and cleaner exhaust before the older generation of diesels any day, even if it means pouring in a fluid once or twice a year and the possibility that the system might need a repair. I've got too many friends, and read about more people, who have issues with the DEF system. I'd love to have an early 2007 D'max LBZ. Plenty of ponies for my needs and no DEF to worry about. Lyle |
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Post by nvguy on Sept 16, 2019 21:55:03 GMT -5
As far as I am concerned, the DEF system is Ford's problem (at least to 100K), I like the HP. Besides all these late model trucks DEF or not are full of complications. You want trouble free? Get a mechanical motor.
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Post by kaboom on Sept 23, 2019 20:08:51 GMT -5
Just giving An update. LCI came through and sent a new "Roto-Flex" pin box. With the DW helping I installed it yesterday.
Irvine Shades also took care of us and sent replacement parts for the Slow-Rise shades.
So far I'm pleased with the response from the RV companies that I've dealt with over the years. KZ, Dexter, LCI and Irvine Shades. They have all stood behind their products even though the warranty period is over.
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