bit
Newbie RV’er
Posts: 1
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Post by bit on Sept 5, 2012 20:46:14 GMT -5
Kinda like our KZ trailer. We just bought a used one, and have really enjoyed the trailer. On the way home from the lake last month we had a blow out. It was big enough to take out the corner of the slide out, back stair and skirting. We took it right in to a KZ dealer to be repaired. All went well until the dealer tried to order a part from KZ. What a nightmare for him and us! I tell ya, if my service department was run like this, I'd fire the lot of them. Nice trailer, but hope you don't need parts.
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Post by Sara Yoder on Sept 6, 2012 11:36:22 GMT -5
How old is your unit? Could the parts been out of stock? Just curious I have had no issue with getting parts through my dealer
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Post by jrdrgd on Sept 21, 2012 22:17:54 GMT -5
I've had my KZ since 2009. Every repair made to the unit, under warranty, was a nightmare. Once my camper was in the repair shop for almost 2 months. It seems KZ and McClain's RV doesn't play well together. One time I had an issue with the brakes. I went straight to the axle maker and fixed it myself. It cost me $60, but saved me another 4 week hassle.
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