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Post by myredracer on Dec 20, 2014 11:55:56 GMT -5
Most TT brands have some sort of quality issues - minor to major and a few or many. Ours is no exception. One example is the bathroom wall with the door in it leans to the left at the top by 5/8". As a result, the door always swings open right away unless you make sure the door is latched every time. It's really annoying. Our dealer's response was "it's just a travel trailer".... Another is that all 4 brakes had to be rebuilt after just 7 months of use (under warranty) because they were all contaminate with grease.
This stuff simply does not need to happen.
Gil, Deb and Dougal the Springer Spaniel
2014 KZ Spree 262RKS
2009 F250
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Post by johnr on Dec 22, 2014 7:54:37 GMT -5
"just a travel trailer"? Wow, that's insane. Customer's spend a lot of money on these trailers and it doesn't sound like your dealer appreciates that. If that was just someone in service, I'd go complain to your salesman or owner of the company. They rely on repeat business and word of mouth, they might not know what is happening.
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Post by lynnmor on Dec 22, 2014 13:32:19 GMT -5
My bath door didn't fit well. When I removed the striker plate, I found three sets of screw holes with not much wood left. Later, I found out that my wonderful dealer billed KZ for a pre-delivery repair on that door.
I'm of the opinion that new trailers are just the raw material and one can make it into something useful or just ignore the faults. Whatever you chose, the dealer is not part of the equation.
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Gary
Newbie RV’er
2015 Spree 300RLS. 2015 Chevrolet 2500 High Country Duramax.
Posts: 43 
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Post by Gary on Jan 28, 2015 10:40:04 GMT -5
We just took delivery of a Spree 300 RLS and we also found a few issues but nothing as bad as yours. I sent a list to the dealer and factory of things needing immediate attention and things that I feel are stupid design. The dealer immediately responded and is going to fix anything I want but I have not heard from the factory. One minor thing is the plywood under the bed that we can lift up to access the compartment, does it really need to have 90 degree corners or maybe be slightly rounded? After I hit it with my leg all I could think about is do they ever go out and spend time in these units? Also I questioned why the front and back door have different keys, this is going to be addressed also. Anyway after we get some thing fixed we hope for many years of enjoyment.
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Post by shortlance on Jan 28, 2015 13:50:14 GMT -5
I had to have all 4 break assemblies replaced because of failed grease seals also. I learned the hard way that if you do not get them done at least once a year you pay for it out of your own pocket even if you do not put many miles on the RV! I think that KZ puts axles that the weight limits on their RV's are almost maxed out instead of heavier weight rated ones that could handle the load without pushing the limit and risking failure. I think it is called being cheap and cutting corners. Other then that I think they make a fairly good quality RV. I just do not think axles are a good place to cut corners on--it is just asking for problems. Sometime in the near future I plan to upgrade to heavier axles for my own peace of mind.
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Post by jgroff on Jan 28, 2015 19:47:39 GMT -5
I had to have all 4 break assemblies replaced because of failed grease seals also. I learned the hard way that if you do not get them done at least once a year you pay for it out of your own pocket even if you do not put many miles on the RV! I think that KZ puts axles that the weight limits on their RV's are almost maxed out instead of heavier weight rated ones that could handle the load without pushing the limit and risking failure. I think it is called being cheap and cutting corners. Other then that I think they make a fairly good quality RV. I just do not think axles are a good place to cut corners on--it is just asking for problems. Sometime in the near future I plan to upgrade to heavier axles for my own peace of mind. what trailer do you have? I had the exact opposite opinion. my trailer has a 8300lb gvwr but has 2 4400lb axles. |
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Post by shortlance on Jan 28, 2015 21:45:19 GMT -5
I have a Stoneridge that has a 14000 gross with two 6000 lb. axles. With 2200 pin weight that only leaves 200 lbs which is only 100 lbs/axle extra. I do not run that close to the gross when loaded but with all the storage it would be very easy to overload the RV. The gross is too close to the net for my comfort. I just don't like maxing things out. Without looking it up I cannot remember what the cargo carrying capacity is but it isn't that much for all the storage it has.
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Stephen
Weekender RV’er
Retired and enjoying it
Posts: 70
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Post by Stephen on Jan 29, 2015 5:35:41 GMT -5
We bought a 2012 new
With all the trouble we have had (17) quality major problems and still having major issues
I wished KZ would trade me even up or buy it back
The Yellow Lemon
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Post by jgroff on Jan 29, 2015 8:03:46 GMT -5
I have a Stoneridge that has a 14000 gross with two 6000 lb. axles. With 2200 pin weight that only leaves 200 lbs which is only 100 lbs/axle extra. I do not run that close to the gross when loaded but with all the storage it would be very easy to overload the RV. The gross is too close to the net for my comfort. I just don't like maxing things out. Without looking it up I cannot remember what the cargo carrying capacity is but it isn't that much for all the storage it has. WOW!!. that's brutal. you should have 7k axles in it. |
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Post by shortlance on Jan 29, 2015 8:14:59 GMT -5
I am going to put 7000 axles on sometime. I bought this one off the lot and it only had the 6000lb axles on it---if I would have ordered one from the factory it would have had 7000 lb axles. Our Montage Bay had 7000 lb axles and the gross was 16000 lbs with the net weight about the same as the Stoneridge. It would have been next to impossible to overload that one plus I never had any problems with the seal.
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Post by spadoctor on Feb 2, 2015 10:58:34 GMT -5
shortlance...assuming you MB pin weight was 15% that left the same margin of weight as your Stoneridge.
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Post by shortlance on Feb 2, 2015 12:47:44 GMT -5
shortlance...assuming you MB pin weight was 15% that left the same margin of weight as your Stoneridge. The Montego Bay was upgraded to 7000 lb axles. Both 5er's are within 200 lbs of the same net weight but the Montego Bay was rated at 16000 lbs gross and the Stoneridge at 14000 lbs gross. With both RV's having almost the same net weight, the math gives almost 2000 lbs difference in load rating. To me that is a much bigger safety margin |
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Post by jding1221 on Mar 30, 2016 15:28:34 GMT -5
My KZ trailer requires a new axle replacement. The outside of the tire started to wear after approximently 500 miles. Other problems as well and the dealer is worthless.
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Post by paroadking1 on Mar 30, 2016 15:57:42 GMT -5
Every brand, every price range has their share of problems. All made by same 3 or so companies. It's how your dealer services those problems that makes the difference. I'm lucky, and have a great dealer to work with.
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Post by lynnmor on Mar 30, 2016 18:25:10 GMT -5
My PA dealer was worthless. KZ uses the lightest axles that they can get away with. I had a bent axle from new and had zero support from the dealer, KZ, and Al-KO. I replaced both axles with custom made heavier Dexter axles and did all the work and paid all the costs. Warranty, yea, right! Good Luck.
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