From the beginning we have always managed to throw some kind of fault. I would simply go in and acknowledge it, and then it would work. I have never bothered to put it on my phone. Just never took the time. Some time the hitch height would work perfect but often not. Not even close to hitch height. Now every time I press hitch height it throws the fault. The last time out, I had to go in and press the rear stabilizers to retract to hook up. At the rally, we had a plumbing issue and I missed the trip where this was covered.
First have you set zero point, LCI speak for level. Once set, unhitch & do the auto level. Once leveled DO NOT touch any level buttons. now if you hit hitch height it should returned to the hieght it was unhitched at. If your still having an issue check your battery(s) the systems needs a full 12V.
There should be an error message with the red light on the inside panel. Most of the time it's out of stroke, one of the legs is extended to max. I use lego's under all legs, help stop out of stroke and the shorter the legs the less wobble. Let us know if it still does it after trying these.
I tried the hitch height twice. Both times it was too far off to allow easy re-hitching. I just do a manual rear retract, manual front adjust to hitch, then manual front retract. Easier, and faster, than futzing around with the "auto" settings. YMMV...
2002 GMC Sierra 2500 HD Duramax Crew Cab 4x4 * Banks Monster Exhaust * B&W Turnover Ball with 5th Wheel Companion * 2017 KZ Durango 1500 D277RLT Fifth Wheel * 1936 John Deere Model A * 61 Year International Flying Farmer Member
I have not set zero point yet. Yesterday afternoon it worked perfect. Legs are not over extended and it's plugged up to shore power.
If after auto leveling any buttons get pushed it will not auto hitch height. When auto leveling the front normally drops below level then moves to level, then side to side and then rear stabilizers. On occasion mine has forgot where level is, no rime or reason it just does. For most of the almost 3 years I have had mine it works as advertised.
2017 Durango Gold G353RKT 2015 F350 Lariat CC SRW 4X4FX
The front of the trailer has to be raised higher than level before you press the auto level button. That (according to Lippert) is what you have to do for the hitch height to work. However, mine has only returned to proper height a few times. I just manually retract the rear legs, eye the height, back up, and adjust height as needed.
I was told at my dealer about raising the front higher and honestly forgot about that, but when you unhitch, it's always higher i would think. I need to put it on my phone and then the red light won't be such an issue if it does happen.
I only let my wife operate this thing now but I will tell you one thing I learned. If you press the hitch height button and nothing happens that you notice don't press it a second time or you will get flashing red lights. The system works overall but it is a little touchy.