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Post by davidw on Apr 18, 2018 12:48:41 GMT -5
I purchased a 2018 Sportsmen in May of last year. When I checked on it a couple of months ago the decals on the front were bubbling up and shrinking. Also one on the side was bubbling. I bought the unit pretty far from home. The dealer has been working with a local Camping World that is new to do the repairs. I cannot get anyone at Camping World to schedule an appointment. I'm afraid my warranty will expire without it being taken care of. Has anyone had issues with decals on a new unit?
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Post by Chuck on Apr 20, 2018 16:23:23 GMT -5
David
I would call Kz Customer service, tell them your problem an see if they can get you into a Kz Dealer near you, the Kz Customer Service is listed in your owners manual ....
Make sure you have your Vin number an an trailer model handy ...
Chuck
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Post by davidw on Aug 15, 2018 13:46:54 GMT -5
The issue was taken care of with the help of Parkplace RV's.
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Post by rvdude on Aug 15, 2018 17:58:53 GMT -5
Glad they took care of the problem for you.
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Post by Chuck on Aug 22, 2018 7:59:28 GMT -5
X2
Chuck
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Post by davidw on May 23, 2019 8:53:29 GMT -5
Update. The replaced vinyl is failing again and additional areas are cracking and shrinking. Now I find out that I have the only KZ model that has a 1 year warranty. Ugh.
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Post by Chuck on Jun 3, 2019 7:55:25 GMT -5
WOW, I would see if Kz customer service or go back to Parkplace RV an see if they can do anything, they should have a repair document on your trailer an if it's less than a year I would think that they would back-up the work in this case ... Safe Travels an good luck Chuck
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Post by delvis57 on Jan 26, 2021 21:52:12 GMT -5
I have a 2018 364BH. After about 1 year the front decals doing as you stated. Also fron rubber trim is pulling off along the edges.
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Post by Edd505 on Jan 27, 2021 15:41:28 GMT -5
Update. The replaced vinyl is failing again and additional areas are cracking and shrinking. Now I find out that I have the only KZ model that has a 1 year warranty. Ugh. Go to any shop that does vinyl decals or wraps, they can duplicate or make what you need. I had two sides done with required DOT numbering, my name & company, under drivers door says "Fire outty thing inside", they made and installed for a couple hundred. Mine ever needs the front cap redone I'll have a wrap of some kind made. Attachments:
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